Ian Morton Ltd trading as Morton's Totalpharmacy.

Please note: None of the following terms and conditions affect your statutory rights as a consumer.

Our website will not automatically process orders from outside the UK, Channel Islands, Eire and the Isle of Man.

1. Pricing and VAT

All prices include VAT unless otherwise stated. Prescription only medications supplied against a valid prescription are zero-rated and these prices are displayed ex-VAT.

If you login to your account and your primary billing address is in the Channel Islands, all prices will automatically be displayed ex-VAT.

To qualify for VAT free purchases, please note it is the delivery address, not the billing (cardholder address) which must have a Channel Islands address. Channel Islands residents shipping products to mainland addresses will be charged VAT on rateable items.

UK residents ordering a zero-rated prescription medicine together with a rateable item will have VAT applied (at the rate of the highest rateable item in the order) to the postage and packaging charges.

Any order containing only zero-rated prescription items will be exempt from VAT on postage and packaging charges.

This information may be subject to change depending on current UK VAT legislation.

Certain prescription medicines attract a small dispensing fee. Click here for details

2. Payments 

We accept Visa, Mastercard, Maestro (Switch), Electron and Delta.

We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.

If your order is placed, but not accepted by totalpharmacy you will not be charged and/or a refund will be given immediately. We reserve the right to refuse an order under any circumstances.

By clicking the 'accept' button of these 'terms and conditions' you are accepting these 'terms and conditions' and are making an offer to purchase the goods.

Credit card information can only be given securely over the Internet. We cannot take credit card information by phone.

We also accept payment by cheque. Your order will be despatched when the cheque has cleared. (Approximately 7 working days after receipt.

We reserve the right to charge a processing fee for orders which are made without the relevant authorisations. eg ordering a 'prescription only medicine' without sending a prescription.

3. Complaints 

We endeavour to respond to all complaints immediately but always within five working days.

If an incorrect name or delivery address is given to us, we cannot accept responsibility or offer a refund for any delay, damage or loss.

Note: Phone calls are charged for a standard BT line - you will be charged by your phone company at national or local call rates depending on your location. We do not operate a premium or lo-call line.

Morton's Total Pharmacy and the WEEE Regulations

4. WEEE Regulations - What is WEEE?

WEEE stands for Waste Electrical and Electronic Equipment. WEEE is one of the fastest growing waste streams in Europe. WEEE may contain hazardous substances which, if exposed, could have a serious detrimental effect on the environment and human health. To help customers identify Waste Electrical or Electronic Equipment, a crossed out wheelie bin logo will be displayed on the product. These products should not be disposed of with household waste or sent to landfill sites.

What are the WEEE regulations?

From July 2007 all manufacturers (or anyone else selling a product on the market in the EU) are liable to pay for take-back, treatment and recycling of end-of-life electrical equipment. This is to reduce the amount of such items being sent to landfill sites.

What are Morton's Total Pharmacy doing to meet the WEEE regulations?

As a distributor we are committed to reducing the environmental impact of WEEE. For this reason, and to comply with WEEE regulations, we offer a free take back scheme. When you purchase a new product you may return your old product to us for environmentally friendly disposal. We can only do this if the new product has the same use as the old one, so if you buy a new electric toothbrush we will take back your old one. Please return old products within 28 days of purchasing your new one to:

WEEE returns,
Morton's Total Pharmacy
Trinity Square
Axminster, EX13 5AN
Telephone & Fax:
01297 32115

More information on WEEE and recycling can be found at http://www.recycle-more.co.uk/

Which products do Morton's Total Pharmacy sell that are covered by the WEEE regulations?

Small electrical items such as hairdryers and electric toothbrushes. These items can be identified by the crossed out wheelie bin logo (see below) in the product literature.

What happens to returned items?

Any items returned to us will be taken to a WEEE compliant recycling site.

5. General Terms & Conditions:

5.1. SUPPLY

Items are not supplied on a trial basis, except where covered by your right to cancel (see our returns policy).

5.2. ACCEPTANCE OF TERMS

Your access to and use of Morton's Total Pharmacy ("the Website") is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you fully accept the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

5.3. ADVICE

The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making any decision.

5.4. CHANGES TO WEBSITE

Morton's Total Pharmacy reserves the right to:

i) change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Morton's Total Pharmacy shall not be liable to you for any such change or removal; and

ii) change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

5.5. LINKS TO WEBSITES OUTWITH Morton's Total Pharmacy

The Website may include links to third party websites that are neither controlled nor maintained by Morton's Total Pharmacy. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

In accessing PharmaDoctor through our website you are consenting to having your prescription dispensed by Morton's Total Pharmacy and having your prescription posted to your chosen address.

Morton's Total Pharmacy has no control over other sites linked to or from Pharmadoctor.co.uk and holds no responsibility or liability for their content. Any link from Total Pharmacy to another site does not imply any endorsement of content. 

5.6. COPYRIGHT

i) All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Morton's Total Pharmacy or otherwise used by Morton's Total Pharmacy as permitted by law.

ii) In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

5.7. DISCLAIMERS AND LIMITATION OF LIABILITY

i) The Website is provided on an "as" and "as available" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

ii) To the extent permitted by law, Morton's Total Pharmacy will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

iii) Morton's Total Pharmacy makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

iv) Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Morton's Total Pharmacy for death or personal injury as a result of the negligence of Morton's Total Pharmacy or that of its employees or agents.

5.8. INDEMNITY

You agree to indemnify and hold Morton's Total Pharmacy and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Morton's Total Pharmacy arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

5.9. SEVERANCE

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be enforceable and binding.

5.10. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales and you hereby submit to the exclusive jurisdiction of the courts of England and Wales.

Company name: Ian Morton Ltd        Director: Ian Morton

Registered in England: 4285563. Vat Reg No: 781 3559 08

Morton's Totalpharmacy, Trinity Square, Axminster, EX13 5AN

Registered Office: The Swallows, Mamhead, Exeter, EX6 8HG

sales@totalpharmacy.co.uk

This page was last updated: Tuesday 29 June, 2010